Refund and Return Policy
BugHut offers a 30-day hassle free return and refund policy for all our products purchased from BugHut directly, excluding merchandise. See below for merchandise policy. If you are not totally satisfied with your purchase, we'll get you setup with a full refund within 30 days of receipt. All product returns must be shipped back in their original form of packaging and include all accessories, and must be sent within 30 days from submission to be eligible for a refund. Returns are refunded to the original payment method used during purchase. BugHut reserves the right to not issue a refund or exchange at all if the return item is missing components or accessories, or if products are damaged due to misuse or negligence.
Merchandise Policy: All sales on merchandise including but not limited to hats, shirts and sweatshirts are final; however, in the case of damaged product or a manufacturing error, BugHut offers a free replacement or refund if you contact us within 30 days of product delivery.
Please reach out to firstname.lastname@example.org for any additional questions.